Returns & Exchanges
At Dog Child, we want you and your pup to love your new look, which is why we offer a 30-day hassle-free return and exchange policy on all unworn fashion items. Ensure all original tags are attached and the garment is free of pet hair to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring they are clean and in sellable condition to avoid restocking fees.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.